Complaints and compliments

We are always pleased to receive suggestions, which would improve patient care or feedback/complements on things that we are doing well. You can do this via our ‘contact us’ page.

If you experience any difficulties or have a complaint, this can be raised with the Practice. A formal complaint should be made in writing to the Practice Manager who will acknowledge your complaint within 2 working days, investigate and where possible reach a conclusion within 10 working days.

If after receiving a reply you remain dissatisfied, you may appeal to the Information Commissioner. Details of how to do this will be supplied with our reply.

 

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